Privacy Policy
Privacy Policy
Last updated: November 2025
1. Who We Are
Flame Force Agency Ltd (“we”, “our”, “us”) is a UK-based creator agency that supports TikTok creators with growth, brand partnerships, and income opportunities.
Our contact details:
Flame Force Agency Ltd
Email: info@flameforceagency.com
We are committed to protecting your personal information and your right to privacy.
2. Information We Collect
We collect personal information that you provide directly to us when you:
Apply to join Flame Force as a creator
Sign up for our website, app, or newsletter
Communicate with us via email, social media, or Discord
Participate in community events, surveys, or promotions
Information we may collect includes:
Full name and contact details (email, phone number, social handles)
Date of birth (to verify age eligibility)
Social media account information (TikTok ID, username, analytics data)
Payment and billing information (for commission or creator payments)
Communication records and feedback
We may also collect limited technical data such as:
IP address
Browser type and version
Device identifiers
Usage data (how you interact with our website or app)
3. How We Use Your Information
We use your data to:
Manage your creator account and provide our services
Track performance, payments, and partnership activity
Communicate updates, opportunities, and marketing messages
Improve our services, website, and community experience
Comply with legal and regulatory obligations
We will only process your personal data where we have a lawful basis, such as:
Your consent
A contractual necessity (to deliver services)
Legal obligations (e.g. HMRC compliance)
Legitimate interests (such as improving our service)
4. Sharing Your Information
We do not sell or rent your personal data.
We may share information with:
TikTok and partner platforms (for agency management and reporting)
Trusted third-party service providers (payment processors, CRM, hosting)
Legal authorities, where required by law
All partners and third parties are required to handle your data securely and in line with GDPR standards.
5. Data Storage and Security
We take your privacy seriously and use appropriate measures to protect your data from unauthorised access, loss, or misuse.
Data is stored securely on UK or EEA servers, and only authorised personnel can access it.
6. Your Data Rights
Under UK GDPR, you have the right to:
Access the data we hold about you
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Withdraw consent at any time
Request data portability
Object to or restrict processing
To exercise your rights, email us at info@flameforceagency.com.
We will respond within 30 days.
7. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law (e.g. for tax or accounting purposes).
8. Cookies & Tracking
Our website may use cookies to improve your browsing experience and analyse traffic.
You can manage cookie preferences through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Data Protection Officer
Flame Force Agency Ltd
Email: info@flameforceagency.com